Shipping

Worldwide Shipping Policy

SHIPPING POLICY AND GUIDELINES

"OUR AIM IS TO DELIVER TO YOU ANYWHERE IN THE WORLD, WITHIN 15-40 DAYS!"

 However, please note the possible time frames dependent upon your location as noted in the table below.

Most items are processed within 24-72 hours!

*Please consider these processing times in addition to the shipping estimates below.*

Here is an estimate of the shipping times.  

United States                    10 - 30 Business Days

Canada/Europe                15 - 40 Business Days

Australia/New Zealand     15 - 45 Business Days

Africa                                25 - 65 Business Days

Tracking details and tracking link will be emailed to you as soon as your item has been processed and shipped.

You can also track your item on our website via the Order Lookup link:

https://foxybeauty.co.za/pages/order-lookup

Please allow extra shipping time during the Holiday Seasons.

Note: Factors such as delayed logistics and customs clearings may have an impact on the delivery time.

Note: Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.

Please make sure to enter your correct Postal Address.

Please note that all parcels are being shipped through Postal Services and not Couriered.

Please note that you will receive a notice from your local Post Office when your item has arrived at your Post Office for collection.  Please note that Foxy Beauty can not be held liable for uncollected parcels.

 

 

SHIPPING POLICY

IMPORTANT: Foxy Beauty is not responsible if a package is not deliverable due to missing, incomplete, or incorrect destination information. Please take great care to enter the correct shipping details when at check out. 
If you realize you have made an error, e-mail us as soon as possible explaining the error and provide the correct information. We will assist you in any way we can - however please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage. We will however attempt to do anything within our power to assist in every situation - we are here to help you.

Please note that Foxy Beauty can not be held responsible for incorrect shipping addresses entered by the client.


Send the email to:  info@foxyhair.co.za  
With the subject: URGENT SHIPPING ADDRESS ERROR

Foxy Beauty is not responsible for destination country tax and/or any duty charge that may incur. Customers are accountable for any restrictions, duties, taxes, and any other fees collected from the destination country. 

Foxy Beauty is not, nor will be responsible for any Duties, Taxes, or Customs fees under any circumstances. Should the purchaser have any doubt as to whether these charges may be applicable they should seek further information from the relevant authority in their country. Foxy Beauty cannot advise on these fees - however it is generally highly unlikely that they will apply unless you are purchasing for commercial resale.