Shipping

At Foxy Beauty, our goal is to meet your beauty needs with superior products and services. We recognize the importance of prompt delivery and aim to offer you precise shipping information.

Our assortment of products including Fat dissolvers, Botulinum Toxins, Dermal fillers, and Skin boosters are sourced from reputable suppliers who ensure direct shipping to your doorstep. This guarantees that you always receive genuine, top-quality items.

Due to the specific nature of our products and their shipping requirements, anticipate an estimated delivery window of approximately 2 weeks. However, please remember this is only an estimation and actual delivery durations can fluctuate due to various factors such as customs clearance procedures.

Your excitement to receive your order is understood by us, and we commit to speeding up the shipping process where possible. Rest assured, we maintain steady communication with our suppliers and courier partners to guarantee efficient delivery.

Our customer support team is always ready to assist you with any queries or concerns about your order's shipping. Feel free to contact us for any updates or required information.

We value your choice of Foxy Beauty and thank you for placing your trust in our products. We eagerly look forward to providing you with superior beauty solutions.

Worldwide Shipping Policy:

SHIPPING POLICY AND GUIDELINES

For all other products, we aim to deliver to any global location within 15-40 days! However, do note the potential timeframes vary depending on your geographical location, as mentioned below.

Most items are processed within 24-72 hours post-payment clearance.

Please consider these processing times in addition to the shipping estimates mentioned below:

United States: 10 - 20 Business Days

Canada/Europe: 15 - 20 Business Days

Australia/New Zealand: 15 - 20 Business Days

Africa: 15- 20 Business Days

Shipping time does not include any customs delays, weekends, holiday periods, and any unforeseen circumstances.

Tracking details and link will be emailed to you once your item has been processed and shipped.

You can also track your order on our website via the Order Lookup link:

https://foxybeauty.co.za/pages/order-lookup

Please anticipate additional shipping time during the Holiday Seasons.

Note: Factors such as delayed logistics and customs clearings may affect delivery time.

Please ensure to provide your correct Postal Address.

All packages are shipped via Postal Services and/or Courier. A notice will be sent from your local Post Office/Courier when your item arrives for collection. Foxy Beauty cannot be held liable for uncollected parcels.

All items are shipped from outside of South Africa to offer you the best prices.

You will be responsible for Import Taxes where applicable. We offer free shipping to compensate for any import taxes that you may need to pay.

Import tax fee is dependent on your country's import laws. Local customs offices can provide the potential fees eligible for your order.

Neither we nor our logistics provider are responsible for import tax or seized goods.

In case of return due to these reasons, we do not offer reship or refund.

SHIPPING POLICY

IMPORTANT: Foxy Beauty is not liable if a package is undeliverable due to missing, incomplete, or incorrect destination information. Please ensure to provide the correct shipping details at checkout. If you identify an error, e-mail us as soon as possible explaining the error and providing the correct information. While we will assist in any way possible, please note that we often cannot change the destination address once the package has been shipped. However, we will try our best to assist you.

Foxy Beauty is not liable for incorrect shipping addresses provided by the client.

Send your email to: foxybeautyza@gmail.com with the subject: URGENT SHIPPING ADDRESS ERROR

Foxy Beauty is not responsible for any destination country tax and/or duty charge that may incur. Customers are responsible for any restrictions, duties, taxes, and other fees collected from the destination country.

Foxy Beauty will not be responsible for any Duties, Taxes, or Customs fees under any circumstances. If you are unsure about these charges, please seek further information from the relevant authority in your country. Foxy Beauty cannot advise on these fees - however, it's generally highly unlikely that they will apply unless you are purchasing for commercial resale.